You have three ways to bring users into the COYO platform:
- You create them as local users via the user directory in the COYO Administration.
- You synchronize an existing user directory from your company (e.g. Azure).
- You import the users from a CSV file.
When synchronizing a user directory, you enter the password that comes from your directory. COYO can’t see or overwrite this password. The automated rules from your user directory concerning what the password must look like and how often it should be changed also apply here.
The process is different for locally created users and the users who are imported via a CSV import. Each of these users is asked to reset their password when they first log in.
The request to change the password takes place before the respective user can access their digital home. The user chooses their own password according to the policy that is in place. If everything’s right, the frames around the fields turn green and the Save button can be clicked.
If something isn’t right, the user also immediately receives the message "The password is invalid".
You can customize this message with our language keys and directly specify your policies. With the COYO policies, the message would read as follows:
"The password is invalid. Your new password must be at least 6 characters long and contain at least one number."
If you have assigned your own policies, COYO naturally recognizes these.