The following is important for iOS and Android operating systems:
- Select "Notifications" to change further settings.
The setting "Allow notifications" should already be activated there.
- Under Options, you’ll find the setting "Show preview".
You always receive push notifications, including a brief preview.
- When unlocked (default)
If the screen is locked, you get a push notification, but the content isn’t shown. You can only see "Message" on the screen. If your screen is unlocked, you get a push notification with a brief preview of the message which you have received.
You don’t get any push notifications, but instead, need to actively go into the app to see your messages.
In the COYO app, you can set under Settings > Notifications whether or not you want to receive push notifications. Simply move the slider for "Show notifications" to the left or right side. If you activate the general notifications, you get a push for new company messages or chat messages.
If you download and install the COYO app, all notifications are always active.
- App symbol indicator
A red number is shown on the app for new messages (chat or blog).
- Direct messages
Select here whether and how you want to be made aware of chat messages. You can choose between sound/vibration/flashing light* – or all of them together.
You can also select here whether chat messages should be included in the app symbol indicator or not.
- Blog articles
As for direct messages, you can decide here whether you want to be notified about new blog entries via push and if the app symbol indicator should be displayed. Here you can choose between sound/vibration/flashing light, too.
*The LED light function for notifications is only supported from Android version 8.0.
Push notification: Display preview
You can set whether the users are already shown content in the form of a brief preview in the push notification or not. To do this, go to "General settings" first and then to the tab "Notifications" in the administration area. If you add a tick for "Show content in push notifications", the users get a brief preview of the content.