The personal profiles are a great way to turn COYO into your Digital Home. User profiles in COYO act as digital business cards: Employees can complete their personal profile themselves and thus personalize communication. This is the opportunity to get to know each other better and network.
Do these situations seem familiar to you in everyday working life? You urgently require a native speaker to translate something, someone who is familiar with a certain software package, or you’re simply looking for the telephone number or e-mail address of a colleague. You can now find the right contacts more quickly!
All about the profile
Under "My Profile > Info", every user has extensive options for completing their personal information. This makes your COYO more personal and also offers personalized information about every employee. We recommend you provide a body of information in the profile. This absolutely includes a friendly and easily recognizable profile picture and contact details.
It’s never been easier to find internal experts: With COYO, it’s now possible for you to find the required information and expert knowledge about colleagues. To do this, use our global search. COYO searches through all of your colleagues’ profiles for you and shows you the contact details for everyone who can help you.
How to make it even faster: An Active Directory makes it possible to synchronize many fields automatically when setting up COYO. Common examples of this are the job title, department, or location of an employee. This saves your colleagues from having to do extra work and ensures that the information you have specified is always available.
Note:
Synchronized profile fields are shown write-protected for users. It’s therefore not possible to overwrite them.
Synchronized profile fields are shown write-protected for users. It’s therefore not possible to overwrite them.
Tip:
Within the interface, you can provide extra incentives for colleagues to engage with the profile and add information in order to get started with COYO. This is possible e.g. with the "Complete profile" widget on the homepage.
Within the interface, you can provide extra incentives for colleagues to engage with the profile and add information in order to get started with COYO. This is possible e.g. with the "Complete profile" widget on the homepage.
Make COYO more personal: Show who you are
COYO is a social intranet, so it’s brought to life through interaction among colleagues and also by people quickly finding like-minded people in the company. This is why there are additional fields in the profile such as expertise, languages, or interests.
So, you might get to know completely new sides to your colleagues by taking a look at their profile: Which languages do they speak? Do they perhaps have the same interests? Which social network do they use?
All of this information gives, in our example, Verenas’s colleagues the opportunity to get to know her better and quickly find out whether she is the right contact person for their inquiry.
Tip:
When getting started with COYO, many customers have had good experiences with photo campaigns. What about a photographer when COYO goes live or a photo booth set up in the foyer? Campaigns of this kind make it possible to encourage employees to add a personal photo. It also actively promotes COYO and gives colleagues an extra incentive to complete their profile.
When getting started with COYO, many customers have had good experiences with photo campaigns. What about a photographer when COYO goes live or a photo booth set up in the foyer? Campaigns of this kind make it possible to encourage employees to add a personal photo. It also actively promotes COYO and gives colleagues an extra incentive to complete their profile.
How can I help a new user to find their way around?
We have something for precisely this case: Our tour. The tour begins once a user logs in for the first time and accesses the individual functions. It explains the individual areas in COYO step by step.
The good thing about this: If a user doesn’t have time right away, the tour can also be launched at a later time. With the help of our tour, new employees in the company, in particular, can quickly learn how to bring COYO to life.
