Note:
Due to the technical content, many terms and commands in this article are in English.
Integrate the COYO metadata.xml into the ADFS server
Do you receive the following error message when integrating the COYO "metadata.xml" into the ADFS server as "Party Trust"?
An error occurred during an attempt to read the federation metadata.Your ADFS server is probably using the old TLS 1.0. It helps to deactivate TLS 1.0 on the ADFS server and use TLS 1.2.
Verify that the specified URL or host name is a valid federation metadata endpoint.
Alternatively, the following workaround exists: You download our "metadata.xml" with a browser and integrate it into the ADFS server in the "Add Relying Part Trust Wizard" as an .xml file, and not with the URL.
Ooops... An error has occurred
- If you receive a COYO error "SSO_OTHER", please first check the time zone of the COYO host and the ADFS server. A difference would lead to this error.
- Another reason could be an error in the configuration in the COYO Administration. Please ensure that the "Entity ID" stated in COYO matches exactly with the "metadata.xml" from the ADFS. Often, an "s" is added to the "http" or upper and lower case don’t match.
Note:
In our daily practice, we often find that problems with ADFS sync are not connected to COYO, but with the network infrastructure or an incorrectly configured ADFS server. So, please first check all of the internal configurations. If there are then configuration difficulties with ADFS, the Microsoft Support Team will be able to assist you in the first instance.
If you find that you require further assistance with COYO in the event of errors, our qualified colleagues from the Service Team will be happy to help you. In this case, please create a ticket in our Service Desk.
