The mandatory fields are fields that have been stated in COYO in the user directory on the tab "User" under "Attribute for". The profile fields are optional.
If you’re unable to identify the problem here, an LDAP browser, such as ldapsearch (Linux command-line ldap browser), will help.
Then search with precisely the settings that have been used in COYO.
You’ll find the command for the tool ldapsearch below. Execute the command on the COYO host if you operate COYO yourself.
ldapsearch -h "<Hostname>" -p <Port> -D "<Benutzername>" -w "<Passwort>" -b "<Basis DN>" "<Filter des Benutzer-Objekts (optional)>"
ldapsearch -H "ldaps://<Hostname>:<Port>" -D "<Benutzername>" -w "<Passwort>" -b "<Basis DN>" "<Filter des Benutzer-Objekts (optional)>"
First, ensure via the COYO Administration that the connection to the user directory is working. To do this, edit the user directory that you’ve set up and click on "Test connection" on the "Connection" tab.
If the connection is working but it’s still not possible to log in, please check whether the last part of the "userPrincipleName" of the respective user matches the AD domain configured in COYO.
- URL: https://<COYO_URL>:5601
- User: <COYO_MANAGEMENT_USER>
- Password: <COYO_MANAGEMENT_PASSWORD>
You can also find a log file directly in the main directory under: