The wiki app does what its name suggests: It is there to collect information on a certain topic.
With the help of this article, we’ll explain to you how you can integrate the app into your COYO and easily bring order and structure to a wiki app.
Typical examples of using wikis include glossaries, policies, FAQs, and process descriptions. The wiki app is also often used in departments like IT or HR to handle processes or, in the case of HR, even to on-board new employees.
If you are an admin and are on a page or in a community, select the wiki app under "Add app". Then make all of the desired settings.
Tip:
Wikis often contain information that employees would like to have to hand in a printed version.
We explain how to print your wiki posts in this article.
We explain how to print your wiki posts in this article.
Which settings are important?
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Author:
Who is allowed to publish articles in the wiki: Be sure to think about this in advance.
Should everyone contribute or only the administrators of the element – both have advantages and disadvantages. -
Comments:
Would you like feedback or reactions? Then activate comments. -
Display author:
Depending on how important it is to you, the author of the article can be hidden.
Admins can always see the author.
No further settings are necessary for the wiki app, so you can just get started and create your wiki articles.
Tip:
Depending on the requirements on the wiki, it is not always sensible to activate comments. The statement in the article can be weakened if colleagues start debating it. On the other hand, if the wiki intentionally aims to encourage discussion, e.g. the creation of a process, the comments can also be deactivated later on. The comments can only be seen by the app admins if this function is deactivated later on.
Depending on the requirements on the wiki, it is not always sensible to activate comments. The statement in the article can be weakened if colleagues start debating it. On the other hand, if the wiki intentionally aims to encourage discussion, e.g. the creation of a process, the comments can also be deactivated later on. The comments can only be seen by the app admins if this function is deactivated later on.
If topics should be discussed in detail by your employees, it’s worth integrating the forum app instead.
Sorting of wiki articles
Create subarticles
Whether an article should appear as a subarticle can also be determined in the article itself.
Under "Create in", you can select the main article under which the new article should be assigned. You remove this again with the small "x" and the article will become an independent article:
Under "Create in", you can select the main article under which the new article should be assigned. You remove this again with the small "x" and the article will become an independent article:
New subarticles are always displayed under the main article that they’re assigned to. If you then move the subarticle, new articles can nevertheless be identified straight away by the label "NEW".
Note:
The labels "NEW" and "Updated" are each displayed for 5 days.
The labels "NEW" and "Updated" are each displayed for 5 days.
Move article
Articles that you add to a wiki app are arranged in chronological order. If you would like to customize how they are sorted, you can move the wiki articles up or down via drag & drop.
Click on the desired article until a dotted line appears and then move the article to the desired position. COYO shows you where the article can be moved to. This also allows you to make subarticles independent articles and change the order.
